This page transparently sets out cibaje's full policy on the collection, storage, and use of your personal information. We believe privacy is a fundamental right.
Cibaje keeps your data secure using SSL encryption and internationally recognized security technology.
Our 6 core commitments to protecting every member's personal information
All data exchanges are secured with 256-bit SSL encryption, making it virtually impossible for hackers to breach.
Cibaje never sells your personal information to third parties. Your data belongs to you alone.
All data is stored on internationally certified secure servers and undergoes regular security audits.
You can request to view, correct, or delete your information at any time.
We provide full transparency on which cookies we use and why.
No data is retained beyond what is necessary. Information is automatically deleted after a specified period.
Cibaje.net is a trusted online gaming platform for members in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains how cibaje collects, uses, and protects your personal information.
By using the cibaje platform or creating an account, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.
This policy has been developed in accordance with international data protection laws and the terms of our gaming license. cibaje's Privacy Policy is reviewed regularly and updated as needed.
This Privacy Policy applies solely to the cibaje.net website and app. Third-party websites and services are governed by their own respective policies.
Cibaje collects several types of information. A full breakdown by category is provided below:
| Type of Information | Description | Mandatory |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Email address, mobile number | Yes |
| Financial information | Mobile banking number, transaction history | Yes |
| Technical Information | IP address, device information, browser type | Automatic |
| Gaming Information | Gaming history, bet amounts, win/loss records | Automatic |
| Preference Information | Preferred games, communication preferences, language selection | Optional |
Cibaje collects your information in the following ways:
Cibaje will never ask for your password or full card number via phone call or email. Any such request should be treated as fraudulent.
Cibaje uses your information only for specific, legitimate purposes. The key reasons we use your data are outlined below:
Your information is used to create, verify, and manage your account.
Financial information is used to process deposits and withdrawals.
Your contact details are used to resolve issues and provide support.
Usage patterns are analyzed to improve the platform experience.
Data is used to detect and prevent fraudulent activity.
Your information is used to send you relevant offers and bonuses based on your preferences.
Cibaje never sells or rents your personal information. However, your data may be shared in the limited circumstances described below:
We enter into strict agreements with third parties to ensure they also protect your data. We do not share your information with any advertisers.
Cibaje uses cookies on its website. Cookies are small data files stored in your browser. cibaje uses the following types of cookies:
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features on cibaje.
Cibaje gives you the choice to accept or decline non-essential cookies. A cookie consent popup is shown the first time you visit the site.
Cibaje uses industry-leading security technology to protect your information:
Please note that no organization can guarantee complete security over the internet. It is your responsibility to keep your account password confidential and to notify cibaje immediately if you notice any suspicious activity.
Cibaje retains your information only for as long as necessary. Retention periods by data type are listed below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal requirements |
| Transaction Records | 7 Years | Financial regulations |
| KYC documents | 5 years after account closure | Regulatory Compliance |
| Gaming History | 3 Years | Dispute Resolution |
| Support Contact | 2 Years | Service Quality Assurance |
| Session Logs | 90 Days | Security Monitoring |
As a cibaje member, you have the following rights regarding your personal data:
You have the right to know what information we hold about you.
You have the right to request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your information be deleted.
In certain cases, you may request that the use of your information be restricted.
You may request a copy of your data in a structured, machine-readable format.
You may object to marketing communications or certain types of data processing.
To exercise any of these rights, please contact the cibaje support team. We will typically respond to your request within 30 business days.
Cibaje strictly prohibits gaming services for anyone under 18. We take the following measures to protect minors:
Use parental control software on your child's device. cibaje is committed to responsible gaming and the protection of minors.
Cibaje may update this Privacy Policy from time to time. When significant changes are made, we will:
Continued use of cibaje after any changes have been made will be considered as your acceptance of the updated policy. We encourage you to review this page regularly.
The latest version of this Privacy Policy was published on 1 January 2026. Previous versions are available on request from the support team.
For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection team:
Our email address: [email protected]
Typically responded to within 24 hours.
General Requests: 7 business days
Data deletion requests: 30 business days
Legal requests: as required by law
Cibaje never sells your personal information to third parties.
You can view, update, or delete your information at any time.
Your data is protected with SSL encryption and industry-standard security technology.
Cibaje places your privacy and security above all else. Join today and enjoy a safe gaming experience.