Cibaje Terms and Conditions — What you need to know before using our services

1 General Terms & Conditions

By using the cibaje.net website or its mobile application (collectively, the "cibaje platform"), you are deemed to have accepted these Terms and Conditions. They also apply to participation in any cibaje service, game, bonus, or promotion.

These Terms and Conditions constitute a legally binding agreement between you and cibaje. If you do not agree with any part of these terms, please refrain from using the cibaje platform.

Cibaje is a legitimate online gaming platform operating under an international gaming license. We are committed to transparency, fairness, and responsibility — values that shape every term and condition we set to protect our members.

2 Account Register

To open an account with cibaje, you must register using accurate and complete information. Creating an account with false details is strictly prohibited, and cibaje reserves the right to close any account found to have been registered with incorrect information.

• Each individual may only One Account Per Person can create.
• The name, date of birth, and contact details provided at registration must be accurate.
• Keeping your account password confidential is entirely the member's responsibility.
• Transferring or selling your account to another person is strictly prohibited.
• Any unauthorized use of your account must be reported to cibaje immediately.
• Completing identity verification (KYC) after registration will unlock full access to all features.

Cibaje reserves the right to decline any registration request, particularly where the applicant does not meet our terms and conditions.

3 Age & Eligibility

To use cibaje's services, applicants must be at least 18 years be required. Accounts belonging to minors will be closed immediately, and deposited funds may not be refunded.

For age verification purposes, cibaje may request a copy of your national ID or passport at any time. Failure to submit the required documents may result in account restrictions.

4 Deposits and Withdrawals

Deposits at cibaje can be made via mobile banking or electronic wallets. A minimum deposit amount applies and may change from time to time.

• Once a deposit is confirmed, it typically reflects in your account within a few minutes.
• KYC verification must be completed before withdrawals can be processed.
• Withdrawals can only be processed using the same method used for the original deposit.
• Minimum and maximum withdrawal limits are determined by account tier.
• Withdrawals may be restricted while an active bonus is in progress.
• For suspicious transactions, cibaje may place a hold on withdrawals until verification is complete.

Cibaje does not charge any transaction fees, though your mobile banking provider or e-wallet service may apply their own charges.

5 Bonuses & Promotions

Cibaje regularly offers a variety of bonuses and promotions. Each offer comes with specific terms that must be met. Please read the relevant conditions carefully before claiming any bonus.

• Welcome Bonus: Available to new members only, one time per account.
• Wagering Requirement: A minimum wagering requirement must be met before bonus funds can be withdrawn.
• Duration: Every bonus has a fixed validity period and will expire once that period ends.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• Maximum bet: Bonus funds may not be used to place bets exceeding the specified limit.

6 Gaming Rules

All game outcomes on cibaje are determined by certified RNG (Random Number Generator) technology. Results are entirely fair and impartial.

• If a technical issue occurs during a game, that round may be declared void.
• Using bots or automated software to play games is strictly prohibited.
• Collusion or team-based cheating with other players is strictly prohibited.
• Winnings may be forfeited if game rules are violated.
• In Live Casino, the dealer's decision is considered final.

Cibaje ensures the fairness of every game through regular third-party audits.

7 Account Suspension and Termination

Cibaje reserves the right to temporarily or permanently suspend any account for the following reasons:

• Registering with false or misleading information.
• Creating multiple accounts.
• Attempting to abuse bonuses or engage in fraudulent activity.
• Using bots or hacking tools.
• If there is suspicion of money laundering or illegal activity.
• In the event of an account holder's death (balance will be refunded upon request from the family).

Members may voluntarily close their account at any time. In such cases, any remaining balance will be available for withdrawal.

8 Privacy and Data Protection

Cibaje collects your personal information and stores it with the highest level of security. We never sell your data to third parties.

For more details, visit our Privacy Policy Read it to find out exactly what information is collected, how it is used, and what your rights are.

9 Responsible Gaming

Cibaje takes responsible gaming seriously. We want our members to see gaming as a form of entertainment, not a path to addiction.

• You can set daily, weekly, or monthly deposit limits for your account.
• Temporary account deactivation is available upon request.
• You may enroll in the Self-Exclusion program.
• Contact our support team for assistance with gaming addiction.

For more details, visit our Responsible Gaming Read the page.

10 Dispute Resolution

For any dispute or complaint, please contact cibaje's customer support team first. Our team will work to resolve the issue within 72 hours.

• Complaint submission window: within 30 days of the incident.
• All complaints must be submitted to support in writing.
• Cibaje's decisions are final, though members retain the right to appeal through international arbitration.

11 Terms & Conditions Updates

Cibaje reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be notified of any changes via email or an on-platform notification.

Continued use of cibaje after any changes will be taken as your acceptance of the updated terms. We recommend visiting this page regularly.

12 Contact

For any questions or comments regarding these Terms and Conditions, please contact the cibaje support team.